DELIVERY INFORMATION

DEFINITIONS

Goods – All fireworks and/or services sold to the Buyer (being the person(s) or company whose order for goods is accepted by Big Shotter Fireworks Limited).

Contract – The Contract between the Buyer and Big Shotter Fireworks Limited for the sale of Goods.

FREE DELIVERY

Orders over £250, within the Bradford postcode area, will be delivered  FREE next day from the date of order.

DELIVERY COSTS

The last date for orders to be delivered for 5th November 2018 is:

1ST NOVEMBER 2018 by 11:00 am!

We can still deliver to 50 miles in around Bradford up until 4th November 2018.

ORDER VALUE  £0 – £499.99 = £40.00

ORDER VALUE  £500+ = Available on request

(Excluding Scottish Highland & Islands)

SCOTTISH HIGHLANDS & ISLANDS

£70 IRRELEVANT OF ORDER VALUE

Please note that we charge an additional subsidy of £10 when delivering through our specialised courier to the Scottish Highlands with the following postcodes:

AB33-38, AB40+, FK15+, G83+, HS, IV, KW, PA20+, PH6-11 and PH15+

SAME DAY DELIVERY

If you require fireworks on the same day then this is now a service that we offer to anyone within a 50-mile radius of BD1 3HN. The order must be over £300. We will require a 20% deposit by card and the remaining 80% balance MUST be paid in cash on delivery (this is to stop credit card fraud). Please call us on 07742 448446 / 07931 714846 for pricing.

WHY IS DELIVERY OF FIREWORKS EXPENSIVE?

Unfortunately, due to UK firework regulations on the transportation of hazardous goods, delivering fireworks is extremely difficult with only a select number of couriers in the UK specialising in doing so. As a direct consequence of these changes, our outdoor firework carriage costs have increased dramatically over the last year. Therefore, as we are unable to send fireworks through normal couriers then delivery costs are significantly higher than everyday items.

On average, it costs us around £40-60 for fireworks to be delivered by our couriers and therefore we subsidise this by charging a fixed cost irrespective of your order value. We understand that delivery does seem expensive and we do try to do everything we can to discount it as much as possible, while also providing an unrivalled level of service. If you do however have any questions regarding delivery costs please get in touch with us on 07742 448446 / 07931 714846.

COLLECTIONS

Please note that if you are collecting your firework order then there is no minimum spend.

If you wish to collect your fireworks, please collect from our shop at:

Big Shotter Fireworks Limited
Ground Floor
57 Darley Street
Bradford
West Yorkshire
BD1 3HN

DELIVERY SCHEDULES

We will endeavour to deliver all orders promptly and efficiently but please allow 3 – 5 working days for delivery from date of order. Delivery will take place at the address specified by the Buyer. Big Shotter Fireworks Limited only make deliveries via our couriers who are licensed to carry fireworks but at busy times lead times can vary considerably so please phone us if you require anything urgently. It is the Buyers responsibility to advise us in writing at the time of the order of any difficulties or obstacles that may be encountered whilst delivering to your property. Any additional cost arising from delivery will not be the responsibility of Big Shotter Fireworks Limited and must be met by the Buyer.

Big Shotter Fireworks Limited reserves the right to deliver the Goods by instalments.

A price will be charged at the rate applicable to the total quantity of Goods ordered.

DELIVERY

Big Shotter Fireworks Limited will use reasonable endeavours to meet delivery estimates but cannot accept any liability whatsoever for failure to do so however arising.

SHORTAGES OR DAMAGE IN TRANSIT AND NON-DELIVERY

Big Shotter Fireworks Limited will not consider any claim for shortage of delivery or damage in transit unless written notice is given to the carrier and Big Shotter Fireworks Limited within three days of the receipt of Goods. No claim in respect of non-delivery of Goods will be considered unless written Non-Delivery notification is given to Big Shotter Fireworks Limited within five days from receipt of a statement in respect of the Goods. In this condition, time shall be deemed to be of the essence.

UNLOADING OF GOODS

Arranging the unloading of deliveries shall be the responsibility of the Buyer. If facilities for unloading Goods are not available at the point of delivery, upon receipt of an expressly written request, Big Shotter Fireworks Limited can, under certain circumstances, arrange to deliver the Goods with a vehicle with onboard unloading facilities. This delivery will be limited to a ‘kerbside’ delivery. Beyond that, for example: moving the goods into the buyers’ house, will be the responsibility of the Buyer. It is at the discretion of the delivery driver to give assistance with goods into your property but Big Shotter Fireworks Limited will not accept responsibility for any damage incurred whilst doing so.

SITE ACCESS

Assessing site access will be the responsibility of the Buyer. Big Shotter Fireworks Limited will not accept any liability whatsoever for any costs, direct or consequential, for re-delivery, delivering elsewhere or for the return of the Goods in any such case where delivery of the Goods is not possible at the time of the attempted delivery due to any restrictions to vehicular access.

RECEIVING DELIVERIES

Big Shotter Fireworks Limited will make reasonable endeavours to ensure that the Buyer is aware of the estimated time of arrival for a delivery of any Goods. Big Shotter Fireworks Limited will not accept any liability whatsoever for any costs, direct or consequential, for re-delivery, delivering elsewhere or for the return of the Goods in any such case where delivery of the Goods is not possible at the time of the attempted delivery due to the absence of person(s) authorised to receive the delivery make the delivery unachievable then Big Shotter Fireworks Limited will not be responsible.

RETURNS

Big Shotter Fireworks Limited sell on behalf of suppliers and distributors selling from their premises, who must be consulted with regards to any returns that wish to be made.

No order may be cancelled without the previous written agreement of Big Shotter Fireworks Limited. Without such written agreement, Big Shotter Fireworks Limited may not accept the return of any Goods incorrectly ordered or no longer required. Any cancellation of order will only be considered if made in writing. Without prejudice to your right of cancellation set out above and your statutory rights, you may have if a return is agreed upon, any delivery or postage charges will not be refunded, and return postage, collection fees are the Buyers responsibility. If cancellation is accepted by Big Shotter Fireworks Limited, then Big Shotter Fireworks Limited may charge a restocking fee representing a percentage value of the Goods.

Big Shotter Fireworks Limited will only accept returns if they are accompanied by a document in writing stating the date of purchase and original purchase reference number.

Big Shotter Fireworks Limited will not accept responsibility for Goods which, in its opinion, have been the subject of undue wear and tear, accident, misuse, improper application or neglect. Big Shotter Fireworks Limited’s opinion on this is final.

The Buyer will be responsible for ensuring that all returns are delivered to Big Shotter Fireworks Limited and for providing proof of delivery of such return. If proof of delivery is not provided, then no credit will be given by Big Shotter Fireworks Limited.

Without prejudice to “Returns” clauses, Big Shotter Fireworks Limited reserves the right to replace, repair or refund payment in respect of all Goods returned at its absolute discretion.

You have the right to return your item within seven working days from the day after you receive it. Products returned must be in the condition they were in when they were delivered and in original packaging. Where goods have been damaged in transit you should notify us in writing within three days. Our returns policy does not affect your statutory rights. Your rights to return goods are protected under the EU Distance selling directive.

The address for all notifications is:

Big Shotter Fireworks Limited
Ground Floor
57 Darley Street
Bradford
West Yorkshire
BD1 3HN

Effective Date 1st November 2017

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