Delivery
Why Is Delivery Of Fireworks So Expensive?
All fireworks are classed as explosives and unfortunately delivering explosives is extremely difficult with only a select number of couriers in the United Kingdom specialising in doing so. We are of course, unable to send them through normal couriers (i.e. Hermes, DPD, UPS and etc.) and therefore delivery costs are significantly higher than everyday items. On average it tends to cost us a minimum of £50-65 to send anything and therefore we do subside this, charging much less depending on your order value.
Due to the recent changes to UK Firework Regulations on the transportation of hazardous goods and the unprecedented increase in diesel costs, our outdoor firework carriage costs have increased dramatically. As a means of minimising customer charges, we have absorbed the majority of the costs ourselves.
We understand that delivery does seem expensive and therefore do everything we can to discount it as much as possible, while also providing an unrivalled level of service. If you do however have any questions regarding delivery costs please get in touch with us on 07931 714846 / 07402 825805.
We can only deliver to Mainland UK – For other destinations please get in touch with us on 07931 714846 or email info@big-shotter-fireworks.co.uk.
It is the customers responsibility to ensure someone is available to accept delivery or the carriers may make an additional charge for redelivery.
Please make sure there will be someone (aged 18 years or over) at the delivery address to accept the firework delivery.
How We Deliver
We use a Specialist Hazardous Goods Delivery Service Company. Delivery to our customers via our Specialist Hazardous Goods Delivery Service Company is weekdays only, from 8.00am to 7.00pm. During Peak Periods (Guy Fawkes Night and New Year Celebrations Orders) we deliver on weekends, from 8.00am to 10.00pm. Customers can also pick up their orders themselves to avoid any delivery charge.
Please make sure that when you enter a delivery address in our secure online order form there will be someone (aged 18 years or over) at that address to receive and sign for the delivery, enabling us and our delivery service provider to get your order to you quickly and efficiently.
We reserve the right to alter and change the methods of delivery, charges, and the delivery suppliers we use.
We reserve the right to refuse an order and refund the payment within 7 days of placing the order.
Under normal circumstances and for packages sent by our Specialist Hazardous Goods Delivery Service Company, our delivery partner will attempt to deliver the goods. If after the second attempt delivery cannot be completed the order will be returned to our delivery partners Head Office in Doncaster. Should it be necessary for our delivery partner to attempt delivery a second time, an extra charge may apply. Payment will always be taken before dispatch.
Tracking
Current UK Firework Regulations on the transportation of hazardous goods do not allow tracking of firework delivery vehicles.
For further assistance with order delivery, you can call us on 07931 714846 / 07402 825805
Once goods ordered have left our premises delivery becomes the responsibility of the Carrier / Parcel Delivery Company or Postal Service used. Big Shotter Fireworks cannot be held responsible for late, delayed or non-delivery of goods ordered and we will do all that we can to deal promptly and efficiently with any delivery problems our customers report to ensure orders are delivered as quickly and efficiently as possible.
Collecting Your Order
Orders will be ready to collect one hour after you complete your order and you will need to bring your Order Receipt and Photo ID (to prove you are over 18). If you wish to collect your fireworks order, please collect from:
Big Shotter Fireworks
Ground Floor
57 Darley Street
Bradford
West Yorkshire
BD1 3HN
Delivery Charges
England, Scotland & Wales (Mainland UK)
DELIVERY – 3 – 5 WORKING DAYS
Orders from £1 to £149: Delivery Charge: £39
Orders from £150 to £290: Delivery Charge: £19
Orders over £290: Free Delivery
Scottish Highlands, Islands & South Wales
DELIVERY – 7 WORKING DAYS
Orders from £1 to £149: Delivery Charge: £39
Orders from £150 to £290: Delivery Charge: £19
Orders over £290: Free Delivery
BRADFORD
Next Day Anywhere in Bradford – £10.00
Click & Collect in Bradford – FREE
Smoke Grenades
Orders are processed as soon as possible and usually within 1 day (excluding Weekends). In exceptional cases, due to high demand or other reasons, order processing may take longer but every effort will be made to complete and despatch your order promptly. Any exceptional delays will be advised on our website (i.e. Postal Strikes) and by email.
Orders are normally delivered within 3-5 working days after dispatch but due to the COVID-19 and the knock on effect of the issues facing transportation within the UK at this current time, some orders are taking up to 7 working days to complete regardless of the delivery option selected, i.e. Standard or Express. Please bear with us during these unprecedent times.
Orders received after 4:00 PM will be processed the Next Working Day.
All delivery times quoted below are calculated from the day after your order has been dispatched.
Express Delivery – 1-2 Working Days £ 5.49
Standard Delivery – 3-5 Working Days £ 4.49
Force Majeure Shipping Delay
As used herein, the term “Force Majeure Shipping Delay” shall mean any delay which is attributable to any:
(1) Actual delay or failure to perform attributable to any Postal Strikes, Courier Strikes, Lockouts or any other Labour or Industrial Action (whether or not on the part of Big Shotter Fireworks Employees), Civil Disturbance, Court Orders, Act of War, Riot, Sabotage, Blockade, Embargo or Labour through ordinary sources by reason of regulation or order of the UK Government or Regulatory Body in the UK;
(2) Delay in completing the order because of changes in any UK Laws between the date hereof and the date of the order;
(3) Delay attributable to Lightning, Earthquake, Fire, Storm, Hurricane, Tornado, Flood, Washout, Explosion or any other cause beyond the reasonable control of Big Shotter Fireworks or any of its Contractors or other Representatives.
