FAQs

Frequently Asked Questions

General Questions

1What types of fireworks do you sell?

We offer a wide range of fireworks, including aerial shells, fountains, roman candles, sparklers, cakes, rockets, firecrackers, and novelties for all types of celebrations.

2Are your fireworks safe to use?

Yes, all our products meet safety standards and are manufactured under strict quality control. Please follow the safety instructions provided with each firework.

3Do you sell family-friendly fireworks?

Yes, we have a variety of low-noise, easy-to-use fireworks like sparklers, fountains, and poppers that are safe for supervised use with children.

4Can I use these fireworks indoors?

Most fireworks are designed for outdoor use only. For indoor celebrations, we recommend products like cold sparklers or confetti cannons that are safe for enclosed spaces.

Product Information

1 What’s the difference between cakes and fountains?

Cakes are multi-shot aerial fireworks that launch effects into the sky, while fountains stay on the ground and emit colourful sprays of sparks.

2How long do your fireworks last?

The duration depends on the type of firework. For example, sparklers last about 30-60 seconds, while cakes and fountains can last 30 seconds to several minutes.

3 What are the quietest fireworks you sell?

We have a selection of low-noise fireworks, such as fountains, ground spinners, and cold sparklers, perfect for celebrations in noise-sensitive areas.

4What’s the best firework for a grand finale?

For a stunning finale, we recommend large multi-shot cakes or aerial shells with vibrant effects and loud bursts to end your show with a bang.

5Do you sell fireworks for specific events, like weddings or birthdays?

Yes, we have specially curated collections for events like weddings, birthdays, New Year’s, and more. Look under the "shop for events" tab for tailored options.

Ordering and Shipping

1Do you offer discounts for bulk purchases?

Yes, we have bulk discounts for large orders. Contact our customer service team for more details.

2Can I watch a video preview of each firework in action?

Absolutely! Each product page includes a video demonstration so you can see exactly what to expect before purchasing.

3Do you deliver fireworks? If so, what are your shipping policies?

Yes, we offer delivery to certain locations. Please note that due to safety regulations, shipping restrictions may apply depending on your region.

4What happens if my fireworks arrive damaged?

If your fireworks arrive damaged, please contact us within 24 hours of delivery. We will replace the damaged items or offer a refund as per our return policy.

5Do you sell fireworks all year round?

Yes, our online store is open year-round for your convenience, though availability may vary by season or local regulations.

Safety and Usage

1How far away should I stand when lighting fireworks?

Always follow the safety instructions on the packaging, but as a rule of thumb, maintain a distance of at least 15-20 feet for smaller fireworks and up to 100 feet for larger aerials.

2How do I store fireworks safely before using them?

Store fireworks in a cool, dry place away from heat, open flames, and moisture. Keep them out of reach of children and pets.

3Can I mix different fireworks for a custom display?

Absolutely! We encourage you to mix and match products to create a personalised fireworks show.